Current job openings

Collections Specialist

Posted: Tuesday, April 20, 2021 Full-Time


The Collections Specialist is responsible for a high volume of correspondence to clients, updating relevant client status information in the firm database, and comprehensive accounts receivable portfolio review by partner for assigned offices.  Additionally the collection specialist will be available for ad-hoc accounts receivable assignments and projects as needed. This position is based in New York, NY.

Additional responsibilities include but are not limited to:

  • Regularly communicate with lawyers regarding collection efforts and status of past due accounts
  • Work cooperatively and creatively with lawyers and administrative staff to collect past due accounts as effectively and timely as possible
  • Communicate directly with clients to obtain payment status, and/or resolve any issue that may require further research or communication with other firm departments
  • Collaborate with partners, lawyers, secretaries and other Revenue Management team members to share and or obtain relevant client information regarding payment of past due accounts
  • Audit important progress issues and/or problems and advise managerial staff
  • Analyze partner portfolios and internal financial reports by partner, office and client to review potential collection issues
  • Review and reconcile posted client payments, deductions and or application issues on a daily basis
  • Enter updated information in systems regarding payment related issues as communicated by client or billing partner

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


  • Bachelors or Associate degree in Accounting or Finance preferred
  • Minimum three years of proven success in collections
  • Law firm or professional services experience a plus
  • Experience with SAP and/or Elite Enterprise a plus
  • Must have working knowledge of basic accounting principles
  • Strong attention to detail and proven ability to adapt to new systems quickly
  • Exceptional written and verbal communication skills
  • Proficient in MS Office products, including Excel and Word
  • Ability to respond calmly, efficiently, and effectively to clients and all levels of staff
  • Ability to quickly identify and analyze issues and problems; recommend and implement solutions; and respond effectively to inquiries
  • Ability to work discreetly with confidential information and situations
  • Must be able to work on several projects simultaneously
  • Must be energetic and self-motivated

Equal Employment Opportunity/M/F/disability/protected veteran status