Current job openings

Receptionist

Posted: Monday, November 27, 2017 Full-Time

Details

The position in our New York, New York office requires a professional and detail-oriented candidate who is able to provide a high-level of customer service.  The ideal candidate will possess strong communication and organizational skills and must be an independent worker who is also able to work well in a fast paced environment.

Responsibilities include but are not limited to:

  • Greet clients and visitors and manage telephones, simultaneously
  • Follow firm security procedures and protocol for all visitors, ensuring guests are registered with security, identified and properly escorted by firm personnel
  • Manage requests for visiting attorney offices
  • Remain current with the structure of the firm including offices, practices, and hierarchy of firm personnel in order to best serve our in-bound callers, connecting them to their party the first time
  • Assist with the scheduling of conference rooms utilizing Event Management software and ensures seamless client services including but not limited to arrangements for video conferencing and computer equipment
  • Reconcile invoices and process payment in online expense management system
  • Additional responsibilities or special projects, as requested

Qualifications:

  • 1-3 years of customer service or reception experience in a large office environment, preferably in a professional services firm
  • High school diploma required; Bachelor’s degree preferred
  • Excellent written and verbal communication skills including tactful interaction with other professionals
  • Professional, positive attitude and strong commitment to customer service
  • Proficiency in Microsoft Office Suite
  • Ability to manage multiple projects at one time and ability to effectively adapt to changing priorities while maintain a calm demeanor during stressful situations
  • Demonstrate initiative, strong work ethic, and willingness to learn new skills
  • Ability to analyze alternatives and to solve problems decisively
  • Reliable and punctual
  • Flexibility to work overtime when required